Privacy Policy

Privacy Policy

Effective Date: April 4, 2026

Community Helpers Unite ("CHU", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, contact us, or otherwise interact with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Community Helpers Unite is an Indigenous-led nonprofit and social enterprise based in Winnipeg, Manitoba. This website is used to share information about our mission, programs, services, partnerships, catering, volunteer opportunities, donations, and community initiatives.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• fill out a contact form
• inquire about catering, partnerships, sponsorships, volunteering, or donations
• sign up for updates
• communicate with us by email or through the website

3. How We Use Your Information

The information we collect may include:

• name
• organization or company name
• email address
• phone number
• inquiry type
• message content
• any other information you choose to provide

We may also automatically collect certain technical and usage information when you visit the website, including:

• IP address
• browser type
• device type
• pages viewed
• referral source
• clicks and interactions on the site
• video engagement
• date and time of visits
• cookie and tracking information

We may use the information we collect to:

• respond to your inquiries
• communicate with you about your request
• provide information about CHU services, programs, partnerships, or opportunities
• improve our website and user experience
• understand website traffic and engagement
• measure campaign effectiveness
• support advertising and remarketing efforts
• manage communications and internal records
• protect the security and integrity of the website
• comply with legal obligations

4. Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to improve your experience and help us understand how visitors use the site.

We may use tools such as analytics and advertising tags to collect website usage information, measure campaign performance, understand audience engagement, and improve our marketing efforts.

These tools may collect information such as:

• pages visited
• time spent on pages
• referral source
• clicks and conversions
• device and browser information

Where required, we will request consent before using non-essential cookies or tracking technologies.

You may be able to disable cookies through your browser settings, although doing so may affect how the website functions.

5. How We Share Information

We do not sell your personal information.

We may share personal information with trusted third-party service providers and campaign partners who help us operate this website, receive form submissions, manage communications, analyze website performance, or support advertising and outreach efforts.

We may also disclose your information:

• when required by law
• to protect our rights, users, or property
• to investigate fraud, misuse, or security issues
• with your consent
• as otherwise permitted or required by applicable law

6. Third-Party Services and Links

This website may contain links to third-party websites, platforms, donation services, social media channels, video platforms, or partner websites. If you follow a link to a third-party service, your information will be governed by that third party’s own privacy practices and policies.

We are not responsible for the privacy or security practices of third-party websites or services.

7. Communications and Consent

If you contact us through the website, we may use your information to respond to your inquiry and communicate with you about the subject of your request.

Where required by law, we will obtain your consent before sending you promotional or marketing communications. You may unsubscribe from such communications at any time.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining records, improving our services, and meeting legal or operational requirements.

9. Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no website, platform, or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

This website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children through this website.

11. Your Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you.

If you would like to make such a request, please contact us using the information below.

12. International Processing

Some of the service providers we use may process or store information outside of Manitoba or outside of Canada. Where this occurs, your information may be subject to the laws of those jurisdictions.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after any changes are posted means you accept the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Community Helpers Unite
585 Jarvis Ave., Unit 2
Winnipeg, MB R2W 3B2
Email: communityhelpersunite@gmail.com
Phone: (431) 317-8866

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